Terms and Conditions
Before You Use Our Services
Website Use
This website is intended for travel agencies, visa consultants, immigration firms, tour operators, corporate travel companies, and other travel professionals. You agree to use this website responsibly and only for lawful business purposes. Any misuse of the website or its services may result in restricted or discontinued access.
Our Services
We provide professional reservation-related services to support travel businesses with visa application and travel documentation requirements. The availability of our services may vary depending on operational requirements, airline policies, supplier availability, destination-specific conditions, and other business factors. We reserve the right to modify or discontinue any service without prior notice where necessary.
Business Enquiries
Submitting a partner registration form or business enquiry does not automatically create a business relationship or partnership. Every enquiry and partnership application is reviewed individually, and approval is subject to our internal review process.
Information Accuracy
To help us deliver our services efficiently, you are responsible for providing complete, accurate, and up-to-date information when submitting reservation requests or business enquiries. We cannot be held responsible for delays, errors, or unsuccessful requests resulting from incomplete or incorrect information provided by the customer.
Payments
Payment terms will be communicated during the booking, enquiry, or partnership process. Where applicable, reservation requests may only be processed after payment has been received and successfully confirmed.
Changes and Cancellations
Requests for changes or cancellations should be submitted as soon as possible. Depending on the stage of processing and the nature of the request, modifications or cancellations may not always be available. Each request will be reviewed individually based on the applicable service and operational requirements.
Intellectual Property
All content available on this website, including text, graphics, logos, icons, images, layouts, and design elements, remains our intellectual property unless otherwise stated. No part of this website may be copied, reproduced, modified, or distributed without prior written permission.
Third-Party Services
Certain services available through our website may involve third-party providers or external websites. We are not responsible for the content, policies, availability, or practices of any third-party websites or organisations accessed through our website.
Limitation of Liability
While we make every effort to provide accurate information and reliable services, we cannot guarantee that our website will always be uninterrupted or free from errors. To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our website or services.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information. We encourage you to review the Privacy Policy before using our services.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, business practices, or legal requirements. Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us using the details provided on our Contact Us page.